Skip to main content
Actions Real-time Logs utilizes server-sent events (SSE) and could experience connectivity issues related to:
  • Conflicts with endpoint protection
  • Firewalls
  • VPN software

​
Diagnosis

These conflicts can manifest in several ways:
  • Blocked Connections: Some software may prevent long-lived HTTP connections required for SSE to function.
  • Data Buffering: Some software may buffer incoming data and only release incoming data to the client after the HTTP request has fully completed. Since SSE streams are continuous, this results in no data being displayed to the user.
  • Content-Type Blocking: Some software may be configured to explicitly block the content-type: text/event-stream header, which is essential for SSE.

​
Potential solutions

  • Access the tenant’s Actions logs on a different device or in a different browser.
  • Temporarily disable any VPN or endpoint protection software to verify if it resolves the issue.

​
Contact support

If you are still experiencing issues and contact Auth0 support. You need to provide as much information possible, including HAR files without sensitive information. Errors and logs may help Auth0 support troubleshoot your issue faster.